Terms of Service
Last updated: January 2025
1. Acceptance of Terms
By accessing and using Drishya Hospitality Management's services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Eligibility
Our services are exclusively available to:
- Serving personnel of Indian Armed Forces
- Veterans and retired defence personnel
- Dependent family members with valid documentation
- Individuals 18 years or older
3. Verification Process
To access exclusive discounts, you must complete our verification process by submitting valid defence credentials. Providing false information or fraudulent documents will result in immediate account termination and may lead to legal action.
4. Booking and Payments
- All bookings are subject to availability and confirmation
- Prices are displayed in Indian Rupees (INR) and include applicable taxes
- Payment must be completed at the time of booking unless otherwise specified
- We reserve the right to cancel bookings in case of payment failure or fraud
5. Cancellation and Refunds
Cancellation policies vary by property and tour package. Specific terms are displayed during booking. Refunds, if applicable, will be processed within 7-10 business days. Please refer to our Refund Policy for detailed information.
6. User Responsibilities
You agree to:
- Provide accurate and complete information
- Maintain the confidentiality of your account credentials
- Comply with property rules and local laws
- Treat properties and staff with respect
- Not misuse or abuse our services
7. Intellectual Property
All content on our platform, including text, images, logos, and software, is owned by Drishya Hospitality Management and protected by intellectual property laws. Unauthorized use is prohibited.
8. Limitation of Liability
We act as an intermediary between you and property partners. While we verify properties, we are not liable for issues arising from property services, amenities, or third-party actions. Our liability is limited to the booking amount paid.
9. Dispute Resolution
Any disputes arising from these terms will be governed by Indian law and subject to the exclusive jurisdiction of courts in New Delhi, India.
10. Changes to Terms
We reserve the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of the updated terms.
11. Contact Information
For questions about these terms, contact us:
- Email: legal@drishyahm.com
- Phone: 1800-123-456
- Address: Drishya Hospitality Management, New Delhi, India
